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iTalk

Get 24 hour a day telephone access to your One Source accounts. Checking your balance and transferring money with in your account and making payments is just a phone call away:

  • El Paso (915) 592-9892
  • Las Cruces (575) 524-7162
  • Nationwide (800) 462-2278

Get Started

Step 1: Call One Source

From El Paso you will need to call (915) 592-0223 or (800) 532-0223 from outside El Paso to sign up for iTalk and receive your temporary password.

Step 2: Follow the Prompts on iTalk

Call at (800) 462-2278 and follow the prompts to finish your enrollment.

Instructions

iTalk has two modes that you can use. The Expert Mode is the default mode that requires the use of the service codes on this page. The Menu Mode is the mode that offers you a list of choices and prompts you to choose one by pressing a number.

For example, in Menu Mode, the teller may say: "For balance inquiries, press 1, for transfers, press 2..." You can change modes by pressing 80# and then 1#. Then you simply follow the directions, using the account ID’s if needed.

Expert Mode Codes

Balance Inquiry Menu
 10 - Share (Savings) Balance
 11 - Check Balance
 12 - Share List
 
 Transfer Menu
 14 - Transfer Checking to Savings
 15 - Transfer Savings to Checking
 16 - Transfer Savings to Loan
 17 - Transfer Checking to Loan
 
 Loan Menu
 20 - Balance List
 22 - Loan Payment Inquiry
 23 - Loan Payoff Amount
 24 - Loan History
 
 History Menu
 26 - Loan Payment History
 30 - Account History

 31 - Savings Inquiry (only)

 34 - ATM History
 35 - Checks Clered by Range
 36 - Check Inquiry
 
 Withdrawal Menu
 60 - IRA Contributions
 61 - Draft Withdrawal by Check
 
Tax Information
70 - IRA Contributions
71 - Dividends Earned
 
Change Preferences
80 - Change Mode
81 - Change PIN
 
Miscellaneous
01 - List of Expert Mode Codes