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FAQ

GENERAL

Q. What is a Credit Union?

Q. Is my money safe?

Q. What is One Source Federal Credit Union’s Routing/ABA number?

Q. How do I change my address?

Q. What do I do if my ATM, Credit or Debit Card is lost or stolen?

Q. Who do I call if my checks are stolen?

Q. Should I notify my credit union if and when I travel?

LOCATIONS & HOURS

Q. What are your hours?

Q. Where are you located?

Q. What is the CO-OP Shared Branching?

ACCOUNT

Q. What is One Source FCU’s Routing/ABA number?

Q. Do deposits post the same day they are made?

Q. Why can't I do more than six automatic transfers a month?

Q. Why do I need a savings account?

Q. What is the difference between my balance and my available balance?

Q. How do I remove a joint owner from my account?

eSERVICES

Q. Can I sign up for e-statments?

Q. How do I sign up for iPay?

Q. How can I do my banking with Online Banking or iTalk?