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COVID-19

COVID-19 UPDATE: March 10, 2021:

The safety and well-being of our staff and members continues to be our top priority at One Source FCU.  That being said, our lobbies will remain closed until vaccination rates are at a comfortable level of security and well-being for not only our staff, but for our members and our community. 

For your convenience, all drive-thru locations will continue to remain open: Monday – Friday: 8:30 am – 6:00 pm | Saturday: 9:00 am – 12:00 pm (8870 Gazelle location only).  

Members are able to make an appointment to see a Member Service Officer for any business outside of teller transactions.  To schedule an appointment please call: 915-592-0223 or 1-800-532-0223. For everyone’s safety, we will continue to follow our current safety guidelines and protocols: social distancing, frequent hand washing, sanitizing all high touch areas, and the use of face coverings when entering our buildings.

Rest assured we are constantly monitoring the situation in regards to COVID-19 and how it could impact our day to day business, so thank you for your patience.  WE ARE HERE FOR YOU!

*check back here and our social media platforms for updates*

 

COVID-19 UPDATE: January 4, 2021:

As we embark on a New Year, at One Source FCU we continue to remain optimistic that we will all get through these uncertain times together. We are still taking every precaution necessary when it comes to the safety and well-being of our staff and you, our members. That being said, all of our lobbies will continue to remain closed until further notice. Please continue to use our drive thru's, our NEW digital banking platform, our ATMs, or simply give us a call at 915-592-0223 | 1-800-532-0223. WE ARE HERE FOR YOU!  

 

COVID-19 UPDATE: September 14, 2020:

Even though our lobbies remain closed, at One Source our primary focus is the safety and well-being of our staff, our members and our community as we continue to deliver personalized member service. We are keeping a close eye on what is happening in regards to the Coronavirus (COVID-19) and how it could impact our day to day business. One Source is about “People Helping People” so we want you to know that we are still here for you.

 

alertEFFECTIVE MONDAY, MARCH 23, 2020:

All lobbies will be CLOSED. We will redirect all traffic to our drive-thru's.

UPDATED DRIVE-THRU HOURS

  • Monday - Friday: 8:30am - 6:00pm
  • Saturday: 9:00am - 12:00pm (8870 Gazelle location only)

ACCESS YOUR ACCOUNT

There are still many ways to access your account. Take a look at all of our Electronic Services (eServices) we have to offer that you have access to from your home 24/7:

  • Make loan payments online at www.OneSourceFCU.org
  • Or make loan payments using our NEW Mobile APP at Google Play and the iTunes App Store
  • Deposit a check using our FREE Mobile APP
  • Use our NEW Online Banking to access your account
  • Check out all of our eServices 
  • Sign up for FREE Bill Pay and pay your bills online at www.OneSourceFCU.org
  • Need access to your safety deposit box? Call us at 915-592-0223 to make an appointment
  • Need Cash? Use your ATM or Debit card at the many surcharge free ATMs around town. Don’t have an ATM or Debit Card? Call us TODAY and we’ll order one for you, it’s really that simple.

For any other questions or concerns please do not hesitate to call us at 915-592-0223 or 1-800-532-0223.

If you find yourself financially impacted by the Coronavirus (COVID-19), rest assured we are prepared to discuss several options to help you get through this. Call us at 915-592-0223 or 1-800-532-0223 for more information. We are here for you.

In this time of uncertainty, we remain confident in our ability to provide the exceptional member service that our members expect and deserve while ensuring the well-being of all.

We will continue to monitor this situation and will do everything we can to ease the minds of not only our members but our staff as well. For more information or updates please visit the CDC website for more information.